Firmware upgrades for the storage cluster nodes
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 13:00 NZDT
Scheduled - HPE will be applying security firmware upgrades to the cluster storage nodes from Monday, March 9th. These will be done one per day in a rolling fashion, with completion scheduled for April 3rd. There may be some minor short term slow down whilst GPFS reorganises its nodes but the filesystems will remain available throughout.
Mar 9, 2026 13:00 - Apr 3, 2026 13:00 NZDT

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AgResearch eRI status

Uptime over the past 90 days. View historical uptime.
Identity Broker Service Operational
90 days ago
100.0 % uptime
Today
Managed Storage Service Operational
90 days ago
100.0 % uptime
Today
General Flexi HPC Platform Operational
90 days ago
100.0 % uptime
Today
Network connectivity Operational
90 days ago
100.0 % uptime
Today
Compute cluster Operational
90 days ago
98.02 % uptime
Today
Login nodes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scratch autocleaner suspended for the holidays - Announcement Dec 22, 2025 13:00 - Jan 4, 2026 01:00 NZDT

The automated cleaning of the /mnt/gpfs/scratch filesystem will be suspended over the Xmas break. It will be re-enabled sometime in mid-January, with the exact date to be confirmed.
Posted on Dec 22, 2025 - 12:32 NZDT
Apr 1, 2026

No incidents reported today.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Errors reading offline files from DMF
Resolved - This incident has been resolved.
Mar 20, 13:22 NZDT
Monitoring - This issue relates to the SMB file locking issue rather than a DMF issue as such. File locks are now being proactively monitored. We have not seen any further issues for over a week now.
Mar 20, 13:22 NZDT
Update - We have been working with HPE to narrow down the scope and impact of this Problem. We now know that the issue appears to be limited to the GPFS filesystems and only a handful of files. We can also restore impacted files from DMF to other locations as a workaround to allow access to them.

HPE have just started an online filesystem scan to check for any metadata issues. This may impact IO performance while running.
Dec 17, 14:44 NZDT
Investigating - We are experiencing some issues accessing offline files from DMF. This can manifest as files that can't be read or even deleted. The files affected can possibly be identified using the "du" command and will show as having a 0 bytes size.
We have escalated this issue with our storage support vendor
Dec 4, 12:03 NZDT
IdM cache issues on the login nodes
Resolved - This incident has been resolved.
Mar 20, 13:20 NZDT
Update - We are continuing to investigate this issue.
Jan 19, 15:39 NZDT
Investigating - We have identified a couple of issues with differing group memberships between login-0 and login-1. The issue does not seem to be widespread but we are investigating regardless.
Nov 24, 10:53 NZDT
Slow Access to Data on S: Datasets on ERI for several Users
Resolved - This incident has been resolved.
Mar 20, 13:20 NZDT
Update - We are continuing to monitor for any further issues.
Feb 19, 08:13 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 08:13 NZDT
Identified - We are investigating a network configuration issue and testing a possible solution.
Feb 18, 17:08 NZDT
Investigating - Accessing storage over SMB appears to reduce performance.
Feb 18, 12:03 NZDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

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