Firmware upgrades for the storage cluster nodes
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 09, 2026 - 13:00 NZDT
Scheduled - HPE will be applying security firmware upgrades to the cluster storage nodes from Monday, March 9th. These will be done one per day in a rolling fashion, with completion scheduled for April 3rd. There may be some minor short term slow down whilst GPFS reorganises its nodes but the filesystems will remain available throughout.
Mar 9, 2026 13:00 - Apr 3, 2026 13:00 NZDT

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AgResearch eRI status

Uptime over the past 90 days. View historical uptime.
Identity Broker Service Operational
90 days ago
100.0 % uptime
Today
Managed Storage Service Operational
90 days ago
99.91 % uptime
Today
General Flexi HPC Platform Operational
90 days ago
100.0 % uptime
Today
Network connectivity Operational
90 days ago
100.0 % uptime
Today
Compute cluster Operational
90 days ago
100.0 % uptime
Today
Login nodes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 6, 2026

No incidents reported today.

May 5, 2026
Protocol node firmware upgrade - M: and S: drive access will continue
Completed - The scheduled maintenance has been completed.
May 5, 14:41 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 11:00 NZST
Scheduled - There may be a brief (1 min) pause accessing the S: and M: drives at the beginning and end of this maintenance but the SMB and NFS services will continue
May 1, 13:06 NZST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
File lock issues are causing issues wth accessing the S: drive
Resolved - No further file lock issues overnight. We have automated monitoring in place for capturing further events.
May 1, 09:18 NZST
Monitoring - The SMB and NFS services have now been restarted. All file locks have been cleared. The M: and S: drives are now available.
Apr 30, 17:19 NZST
Update - About to restart the services now
Apr 30, 17:11 NZST
Identified - Despite our best efforts we have been unable to clear the file locks with an alternative method. So we will be restarting the SMB and NFS services after 5pm today. This will be disruptive to all M: and S: drive mounts, and any NFS mounts from the eRI storage cluster. The outage should be about 15mins then the drives can be remounted.
Apr 30, 15:06 NZST
Update - We are working with HPE and testing an alternative method to free the file locks without disrupting all the S: and M; drive mounts.
Apr 30, 12:52 NZST
Investigating - We are investigating. A restart of the SMB service may be necessary. If required this will be disruptive to all M: and S: drive mounts
Apr 30, 11:08 NZST
Apr 30, 2026
Re-instating the scratch autocleaner - Announcement
Completed - The scratch filesystem autocleaner has been reinstated
Apr 30, 14:33 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 20, 09:05 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 18:00 NZST
Scheduled - After a generous summer holiday hiatus we are reinstating the scratch filesystem autocleaner - this ensures available capacity of the highest performance storage to support active compute and analysis workloads. The first run will be tonight but there will be no file deletion tonight. This run will only identify files for deletion and owners will be notified. The first file deletions will occur next Friday, Apr 24th, at 6pm. Subsequently it will be possible to recover these files from a snapshot if necessary, for a limited period of time.
Apr 17, 11:37 NZST
Long waiter on compute-2
Resolved - This incident has been resolved.
Apr 30, 14:32 NZST
Monitoring - GPFS on compute-2 has been restarted and the long waiter has now cleared
Apr 30, 12:49 NZST
Update - Jobs continue to run on compute-2 but we may need to restart this node
Apr 30, 11:39 NZST
Investigating - We are currently investigating this issue.
Apr 30, 11:38 NZST
Apr 29, 2026

No incidents reported.

Apr 28, 2026
DMF data mover firmware upgrade
Completed - The scheduled maintenance has been completed.
Apr 28, 14:02 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 11:00 NZST
Scheduled - The primary DMF data mover host will have a firmware upgrade applied on Tuesday April 28th from 1100hrs. During this time no file recalls from DMF will be possible, and any jobs or processes attempting this will appear to be hung. These should recover once the data mover is available.
Apr 21, 16:48 NZST
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

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