All Systems Operational

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AgResearch eRI status

Uptime over the past 90 days. View historical uptime.
Identity Broker Service Operational
90 days ago
100.0 % uptime
Today
Managed Storage Service Operational
90 days ago
99.91 % uptime
Today
General Flexi HPC Platform Operational
90 days ago
100.0 % uptime
Today
Network connectivity Operational
90 days ago
100.0 % uptime
Today
Compute cluster Operational
90 days ago
100.0 % uptime
Today
Login nodes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Firmware upgrades for the storage cluster nodes
Completed - The scheduled maintenance has been completed.
May 7, 08:50 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 13:00 NZDT
Scheduled - HPE will be applying security firmware upgrades to the cluster storage nodes from Monday, March 9th. These will be done one per day in a rolling fashion, with completion scheduled for April 3rd. There may be some minor short term slow down whilst GPFS reorganises its nodes but the filesystems will remain available throughout.
Mar 6, 09:34 NZDT
May 6, 2026

No incidents reported.

May 5, 2026
Protocol node firmware upgrade - M: and S: drive access will continue
Completed - The scheduled maintenance has been completed.
May 5, 14:41 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 11:00 NZST
Scheduled - There may be a brief (1 min) pause accessing the S: and M: drives at the beginning and end of this maintenance but the SMB and NFS services will continue
May 1, 13:06 NZST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
File lock issues are causing issues wth accessing the S: drive
Resolved - No further file lock issues overnight. We have automated monitoring in place for capturing further events.
May 1, 09:18 NZST
Monitoring - The SMB and NFS services have now been restarted. All file locks have been cleared. The M: and S: drives are now available.
Apr 30, 17:19 NZST
Update - About to restart the services now
Apr 30, 17:11 NZST
Identified - Despite our best efforts we have been unable to clear the file locks with an alternative method. So we will be restarting the SMB and NFS services after 5pm today. This will be disruptive to all M: and S: drive mounts, and any NFS mounts from the eRI storage cluster. The outage should be about 15mins then the drives can be remounted.
Apr 30, 15:06 NZST
Update - We are working with HPE and testing an alternative method to free the file locks without disrupting all the S: and M; drive mounts.
Apr 30, 12:52 NZST
Investigating - We are investigating. A restart of the SMB service may be necessary. If required this will be disruptive to all M: and S: drive mounts
Apr 30, 11:08 NZST
Apr 30, 2026
Re-instating the scratch autocleaner - Announcement
Completed - The scratch filesystem autocleaner has been reinstated
Apr 30, 14:33 NZST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 20, 09:05 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 18:00 NZST
Scheduled - After a generous summer holiday hiatus we are reinstating the scratch filesystem autocleaner - this ensures available capacity of the highest performance storage to support active compute and analysis workloads. The first run will be tonight but there will be no file deletion tonight. This run will only identify files for deletion and owners will be notified. The first file deletions will occur next Friday, Apr 24th, at 6pm. Subsequently it will be possible to recover these files from a snapshot if necessary, for a limited period of time.
Apr 17, 11:37 NZST
Long waiter on compute-2
Resolved - This incident has been resolved.
Apr 30, 14:32 NZST
Monitoring - GPFS on compute-2 has been restarted and the long waiter has now cleared
Apr 30, 12:49 NZST
Update - Jobs continue to run on compute-2 but we may need to restart this node
Apr 30, 11:39 NZST
Investigating - We are currently investigating this issue.
Apr 30, 11:38 NZST
Apr 29, 2026

No incidents reported.

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