Tamaki Data Centre has identified issues affecting two of the site's three chillers, resulting in reduced cooling capacity. Teams are actively investigating the root cause and monitoring site temperatures and cooling performance. Our priority is the safe restoration of cooling services and maintaining the integrity of the platform. Once temperatures have stabilised and cooling capacity has been validated, we will commence our recovery and startup plan. Further updates will be provided as the investigation progresses, this will likely be from tomorrow morning
Posted Jul 29, 2026 - 17:22 NZST
Update
We are continuing to investigate this issue.
Posted Jul 29, 2026 - 17:02 NZST
Update
Cooling at the Tamaki Data Centre has not yet been restored. All services and hardware remains down. We currently don't have any ETA.
Posted Jul 29, 2026 - 16:24 NZST
Update
Contractors are onsite at the TDC but have not yet confirmed the chiller issue
Posted Jul 29, 2026 - 15:21 NZST
Update
The data centre has chiller issues - Tamaki Data Centre (TDC) and all nodes are in danger of overheating. Consequently all nodes are being shutdown to protect the hardware
Posted Jul 29, 2026 - 14:59 NZST
Investigating
We are currently investigating this issue.
Posted Jul 29, 2026 - 14:57 NZST
This incident affects: Managed Storage Service, Compute cluster, and Login nodes.