Update - Recovery of login services is progressing well, however this work is ongoing. The compute nodes are not online yet, batch jobs are not running.
We expect to provide an update at approximately 10:00am tomorrow.
Jul 30, 2026 - 17:06 NZST
We expect to provide an update at approximately 10:00am tomorrow.
Jul 30, 2026 - 17:06 NZST
Update - HPC storage services appear to be in good health, although final checks are ongoing.
In parallel, we are working to get login services up and running however, at this stage we do not expect to have compute nodes online today.
Freezer and tape-based storage is expected to remain offline for longer, while we perform drive and media consistency checks. We will provide further information on this as we know more.
We plan to provide another update at approximately 17:00 today.
Jul 30, 2026 - 14:59 NZST
In parallel, we are working to get login services up and running however, at this stage we do not expect to have compute nodes online today.
Freezer and tape-based storage is expected to remain offline for longer, while we perform drive and media consistency checks. We will provide further information on this as we know more.
We plan to provide another update at approximately 17:00 today.
Jul 30, 2026 - 14:59 NZST
Update - We have powered on essential hardware to begin bringing systems online. We are actively working on ramping up services starting with HPC storage and validating the status of storage. We are bringing up the minimum number of virtual instances to manage the rest of the fleet once storage is online.
We are keeping a very close eye on the environmental metrics at the data centre to prevent any additional fluctuations that might impact our tape media.
We plan to provide another update at approximately 15:00 today.
Jul 30, 2026 - 12:56 NZST
We are keeping a very close eye on the environmental metrics at the data centre to prevent any additional fluctuations that might impact our tape media.
We plan to provide another update at approximately 15:00 today.
Jul 30, 2026 - 12:56 NZST
Update - Tamaki Data Centre (TDC) has confirmed that the cooling system is back online and they are performing environmental checks etc.
We need to do a slow and controlled resumption of business as usual and perform health checks on the systems as we go.
We plan to provide another update about the progress and status by 13:00 today.
Jul 30, 2026 - 10:04 NZST
We need to do a slow and controlled resumption of business as usual and perform health checks on the systems as we go.
We plan to provide another update about the progress and status by 13:00 today.
Jul 30, 2026 - 10:04 NZST
Update - The current status is that we have the two working chillers at the data centre - TDC and a team is working on restoring the full chiller capacity.
Jul 30, 2026 - 10:02 NZST
Jul 30, 2026 - 10:02 NZST
Identified - Tamaki Data Centre has identified issues affecting two of the site's three chillers, resulting in reduced cooling capacity.
Teams are actively investigating the root cause and monitoring site temperatures and cooling performance. Our priority is the safe restoration of cooling services and maintaining the integrity of the platform.
Once temperatures have stabilised and cooling capacity has been validated, we will commence our recovery and startup plan. Further updates will be provided as the investigation progresses, this will likely be from tomorrow morning
Jul 29, 2026 - 17:22 NZST
Teams are actively investigating the root cause and monitoring site temperatures and cooling performance. Our priority is the safe restoration of cooling services and maintaining the integrity of the platform.
Once temperatures have stabilised and cooling capacity has been validated, we will commence our recovery and startup plan. Further updates will be provided as the investigation progresses, this will likely be from tomorrow morning
Jul 29, 2026 - 17:22 NZST
Update - We are continuing to investigate this issue.
Jul 29, 2026 - 17:02 NZST
Jul 29, 2026 - 17:02 NZST
Update - Cooling at the Tamaki Data Centre has not yet been restored. All services and hardware remains down. We currently don't have any ETA.
Jul 29, 2026 - 16:24 NZST
Jul 29, 2026 - 16:24 NZST
Update - Contractors are onsite at the TDC but have not yet confirmed the chiller issue
Jul 29, 2026 - 15:21 NZST
Jul 29, 2026 - 15:21 NZST
Update - The data centre has chiller issues - Tamaki Data Centre (TDC) and all nodes are in danger of overheating. Consequently all nodes are being shutdown to protect the hardware
Jul 29, 2026 - 14:59 NZST
Jul 29, 2026 - 14:59 NZST
Investigating - We are currently investigating this issue.
Jul 29, 2026 - 14:57 NZST
Jul 29, 2026 - 14:57 NZST
About This Site
Bioeconomy Science Institute - AgResearch eRI status
Identity Broker Service
Operational
Managed Storage Service
Major Outage
General Flexi HPC Platform
Operational
Network connectivity
Operational
Compute cluster
Major Outage
Login nodes
Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.