Update - We are continuing to monitor for any further issues.
Feb 19, 2026 - 08:13 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 2026 - 08:13 NZDT
Identified - We are investigating a network configuration issue and testing a possible solution.
Feb 18, 2026 - 17:08 NZDT
Investigating - Accessing storage over SMB appears to reduce performance.
Feb 18, 2026 - 12:03 NZDT
Update - We are continuing to investigate this issue.
Jan 19, 2026 - 15:39 NZDT
Investigating - We have identified a couple of issues with differing group memberships between login-0 and login-1. The issue does not seem to be widespread but we are investigating regardless.
Nov 24, 2025 - 10:53 NZDT
Update - We have been working with HPE to narrow down the scope and impact of this Problem. We now know that the issue appears to be limited to the GPFS filesystems and only a handful of files. We can also restore impacted files from DMF to other locations as a workaround to allow access to them.

HPE have just started an online filesystem scan to check for any metadata issues. This may impact IO performance while running.

Dec 17, 2025 - 14:44 NZDT
Investigating - We are experiencing some issues accessing offline files from DMF. This can manifest as files that can't be read or even deleted. The files affected can possibly be identified using the "du" command and will show as having a 0 bytes size.
We have escalated this issue with our storage support vendor

Dec 04, 2025 - 12:03 NZDT

About This Site

AgResearch eRI status

Identity Broker Service Operational
90 days ago
100.0 % uptime
Today
Managed Storage Service Operational
90 days ago
100.0 % uptime
Today
General Flexi HPC Platform Operational
90 days ago
99.99 % uptime
Today
Network connectivity Operational
90 days ago
100.0 % uptime
Today
Compute cluster Operational
90 days ago
97.72 % uptime
Today
Login nodes Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scratch autocleaner suspended for the holidays - Announcement Dec 22, 2025 13:00 - Jan 4, 2026 01:00 NZDT

The automated cleaning of the /mnt/gpfs/scratch filesystem will be suspended over the Xmas break. It will be re-enabled sometime in mid-January, with the exact date to be confirmed.
Posted on Dec 22, 2025 - 12:32 NZDT

Firmware upgrades for the storage cluster nodes Mar 9, 2026 13:00 - Apr 3, 2026 13:00 NZDT

HPE will be applying security firmware upgrades to the cluster storage nodes from Monday, March 9th. These will be done one per day in a rolling fashion, with completion scheduled for April 3rd. There may be some minor short term slow down whilst GPFS reorganises its nodes but the filesystems will remain available throughout.
Posted on Mar 06, 2026 - 09:34 NZDT

Restart the protocol nodes, all access to M: and S: drives will be disrupted Mar 9, 2026 17:00-18:00 NZDT

To alleviate the current file locking issues and possibly the slow access to the M: and S: drives we will be restarting the SMB and NFS services at 5pm Monday March 9th. All access to these drives from Windows systems will be disrupted.
Posted on Mar 05, 2026 - 13:33 NZDT
Mar 6, 2026

No incidents reported today.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
Feb 25, 2026
Completed - The scheduled maintenance has been completed.
Feb 25, 10:56 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 10:00 NZDT
Scheduled - We will be patching the control, compute and login nodes for the munge package vulnerability CVE-2026-25506 on the 26th of February 2026 from 10:00 AM. There is no expected impact on production per previous implementation on Mahuika and testing on vgpu-[0-1].
Feb 23, 16:40 NZDT
Update - The scheduled maintenance has been completed.
Feb 26, 09:43 NZDT
Completed - The scheduled maintenance has been completed.
Feb 25, 10:55 NZDT
Verifying - SMB and NFS protocol servers have now been restarted successfully. Windows M: and S: drives access should now be available.
Feb 24, 17:15 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 16:56 NZDT
Scheduled - To alleviate the current file locking issues and possibly the slow access to the M: and S: drives we will be restarting the SMB service at 5pm today. All access to these drives from Windows systems will be disrupted.
Feb 24, 14:26 NZDT
Feb 24, 2026
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.