OnDemand is down

Incident Report for AgResearch eRI

Resolved

This incident has been resolved.
Posted May 20, 2026 - 12:47 NZST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 20, 2026 - 09:40 NZST

Update

We are continuing to investigate this issue.
Posted May 20, 2026 - 09:39 NZST

Investigating

Authentication to OnDemand is failing and blocking access. ssh/terminal access is still available.
Posted May 20, 2026 - 09:24 NZST
This incident affected: Compute cluster.